Terms of Service

1. Introduction

Welcome to Margana Tour & Travel. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

2. Services

Margana Tour & Travel provides tour booking services, travel arrangements, and related travel services. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Bookings and Payments

All bookings are subject to availability and confirmation. Payment must be made in full at the time of booking unless otherwise specified. Cancellation and refund policies are outlined in our booking confirmation.

5. Cancellation Policy

• Cancellations made 24 hours or more before the tour: Full refund
• Cancellations made less than 24 hours before the tour: No refund
• No-show: No refund
• Weather-related cancellations: Full refund or reschedule

6. User Responsibilities

Users agree to provide accurate and complete information when booking. You must ensure you have valid travel documents and meet any health or fitness requirements for the activities you book.

7. Limitation of Liability

Margana Tour & Travel shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms of Service, please contact us at info@margana.com or +62 812 3456 7890.